A:The main core components of our products like: hardware, software, BMS, structure, ID, etc., are independently developed and produced by our company. Cells we use big brand like EVE, Gotion, CALB, A grade. 【detailed】

A:Strong R & D team, independent R & D and production of main parts, to control product quality from the source. Most of the team members have been working for battery more than 10 years. 【detailed】

A:Yes, but have MOQ require for some of the products. 【detailed】

A:Most of our ESS and EPS products are acquired CE, ROHS,MSDS,UN38.3, UL1973, which is able to satisfy most country’s importing requirements. 【detailed】

A:The delivery time for household ESS(without inverter)product is generally 3-5days, for household EPS(with inverter) product is generally 5-7days. For HPS(High voltage Stackable Module)product need 10-15days.

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A:We have the shipment documents, also we have long-term cooperated forwarders who are professional at battery shipment. 【detailed】

A:For ESS products, we are guaranteed for 5 years. For EPS and HPS products, we are guaranteed for 3 years. For small problems, we will issue maintenance instructions and express spare parts. Customers can repair and replace spare parts by themselves according to the instructions. If it cannot be solved within the warranty period, our company will arrange professional people to repair or changed the products.【detailed】

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A:The ESS and HPS products no have, there is no inverter inside, while EPS products have UPS function. 【detailed】

A:We can provide solar panels if customer need, engineer will give you professional suggestions

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